What is the IQX Solutions working process?
IQX starts with first contact and requirements collection, then confirms scope, quotation, payment, planning, design direction, client review, development, testing, final review, launch, and after-support.
Working Process
A structured website process from first contact to after-support.
The IQX working process is designed to reduce confusion, collect the right information, confirm scope, manage approvals, and move each website project toward a clearer launch.
- Discovery
- Scope
- Design
- Build
- Launch
- defined checkpoints
- 16
- main phases
- 4
- clear project path
- 1
Requirements and business context are collected before production
Scope, quotation, and payment are agreed before build work starts
Client reviews happen at the right stages so changes are easier to manage
Why It Matters
Projects work better when the next step is visible.
Website projects often slow down when scope, content, approvals, or responsibilities are unclear. A defined process helps both sides understand what is happening now, what is needed next, and how decisions affect the final delivery.
Less confusion
Each stage has a clear purpose, so clients know why information, payment, feedback, or approval is needed.
Better control
Scope and feedback are managed through checkpoints instead of uncontrolled changes late in the project.
Cleaner launch
Testing, final review, and after-support are considered before the site goes live.
Step By Step
Full Working Process
These are the common checkpoints used for website, redesign, e-commerce, landing page, and support projects. Some stages may be combined for smaller work.
01
01
Initial contact
The project starts when the client contacts IQX with a website, redesign, SEO, e-commerce, hosting, or support requirement.
Client role
Share the main goal, current problem, preferred deadline, and any existing website or brand links.
Result
IQX can understand whether the request is a new build, redesign, support task, or improvement project.
02
02
Requirements collection
IQX collects the practical requirements, including page needs, features, user actions, content needs, integrations, and technical constraints.
Client role
Provide service details, content, examples, platform access where relevant, and decision-maker information.
Result
The project can be shaped around real needs instead of assumptions.
03
03
Business understanding
The team reviews the business model, audience, competitors, service area, brand tone, and customer journey before recommending direction.
Client role
Explain ideal customers, important services, pricing approach where relevant, and what makes the business different.
Result
Design, content, and page structure become more relevant to the business.
04
04
Content and material collection
Website content, images, logos, brand files, product data, testimonials, policies, and legal text are requested where needed.
Client role
Send available material or confirm where IQX should help create, improve, or structure it.
Result
Design and development can move with fewer missing pieces.
05
05
Quotation
IQX prepares a quote or estimate based on the confirmed work, complexity, pages, platform, support needs, and timeline expectations.
Client role
Review the quote, ask questions, and confirm any unclear items before moving ahead.
Result
The cost and scope are easier to compare before commitment.
06
06
Confirmation
The project direction, scope, milestones, responsibilities, and working route are confirmed before active production begins.
Client role
Approve the agreed scope and confirm who will provide feedback and final approval.
Result
Both sides have a shared understanding of the work.
07
07
Payment
Payment is handled according to the agreed payment schedule, which may include a deposit, milestones, and final settlement depending on scope.
Client role
Complete the required payment stage so the project can be scheduled and started.
Result
Work begins with commitment and a clear financial structure.
08
08
Planning
The project is organized into pages, sections, content priorities, design direction, SEO basics, technical needs, and review points.
Client role
Confirm key pages, service priorities, examples, and any must-have business information.
Result
The build has a clearer plan before visuals or code are produced.
09
09
Design concept
IQX creates the design direction, layout approach, visual hierarchy, and user flow based on the approved plan.
Client role
Review whether the direction matches the brand, business goals, and customer expectations.
Result
The project has a visual direction before full development progresses.
10
10
Client review
The client reviews the design, page structure, content flow, and key decisions at the agreed checkpoint.
Client role
Give consolidated feedback that is specific, practical, and aligned with the project goal.
Result
Feedback is captured when it is easiest to apply.
11
11
Design updates
IQX applies agreed refinements, clarifies content, improves layout details, and resolves practical feedback.
Client role
Confirm whether updates satisfy the review notes or identify any remaining approved-scope changes.
Result
The approved direction becomes stronger before development moves too far.
12
12
Development
The website or requested digital work is built according to the confirmed scope, platform, structure, and approved direction.
Client role
Stay available for technical questions, access requirements, content confirmations, and review points.
Result
The agreed solution moves from plan into working implementation.
13
13
Testing
IQX checks responsiveness, forms, navigation, key pages, browser basics, performance basics, SEO metadata, and practical launch readiness.
Client role
Review the website on real devices and flag any issue that affects business use or customer experience.
Result
Avoidable issues are caught before final handover or launch.
14
14
Final review
The client reviews the finished work against the agreed scope and confirms final launch, handover, or completion readiness.
Client role
Approve the final version or provide final in-scope notes for correction.
Result
The project reaches a controlled approval point.
15
15
Launch
The website is moved live or delivered according to the agreed launch route, hosting arrangement, access setup, and handover plan.
Client role
Confirm final details such as domain, hosting, analytics, forms, and business contact information.
Result
The site goes live with a clearer checklist and less avoidable risk.
16
16
After support
Post-launch guidance, fixes, updates, hosting, maintenance, SEO, or improvement support is handled according to the agreed package or support plan.
Client role
Report issues clearly and request ongoing help through the agreed support channel.
Result
The website remains easier to maintain and improve after delivery.
What the client controls
The client controls business goals, content approval, decision speed, final direction, and access to required business systems.
- Service details and content
- Timely feedback and approvals
- Business decisions and final sign-off
What IQX controls
IQX controls project organization, design direction, development execution, technical recommendations, review guidance, and launch support within the agreed scope.
- Planning and production workflow
- Design and technical implementation
- Testing, handover, and support guidance
Useful Links
Related Services
Web Design And DevelopmentBusiness websites, redesigns, responsive layouts, and conversion-focused structure.View page SEO ServicesSearch-ready website structure, technical recommendations, and ongoing visibility support.View page E-commerce DevelopmentOnline store planning, product structure, checkout flow, and platform support.View page Hosting And MaintenanceOngoing technical care, updates, website fixes, backups, and support plans.View page
Keep Reading
Related About Pages
About UsWho IQX Solutions is and how we support UK businesses.View page Delivery ProcessTesting, approval, handover, launch help, and post-delivery support.View page Payment ProcessQuotes, deposits, milestone payments, invoices, and final settlement.View page Key PoliciesCore rules for scope, revisions, approvals, content, support, and ownership.View page
FAQ
Frequently Asked Questions
Most projects follow the same logic, but smaller work may combine stages. Larger projects may need deeper discovery, more review checkpoints, or separate content and SEO planning.
Requirements make the project clearer. They help identify pages, features, integrations, content needs, technical constraints, SEO needs, and possible timeline risks before production begins.
Development starts after the core direction, scope, and required payment stage are confirmed. This helps avoid building against unclear or changing requirements.
Yes. In-scope feedback is handled during review stages. New features, new pages, major layout changes, or structural changes may be reviewed under the modification policy.
Next step
Want a project process that feels clear from day one?
Share your website goal and IQX will help you understand the best route, likely scope, and next practical step.