The IQX policy centre explains the practical rules behind website projects so expectations are clear before work begins and decisions are easier to manage during delivery.
IQX policies cover payments, scope, content responsibility, timelines, revisions, approvals, delays, cancellations, confidentiality, ownership, support, third-party tools, misuse, communication, and SEO or marketing disclaimers.
Policies protect both client expectations and project delivery
Scope changes, delays, and extra requests are reviewed before implementation
Third-party tools and SEO outcomes are handled with practical limits
These policies are written as practical working standards. They help explain what IQX is responsible for, what the client controls, and how changes, delays, payments, support, and ownership are handled.
The approved scope guides delivery. Extra pages, features, structural changes, or integrations may affect cost and timeline.
Important approvals, decisions, feedback, and change requests should be documented so project history is easy to follow.
Policies reduce misunderstanding around payment, refunds, ownership, support, third-party tools, and expected results.
Each policy area gives clients a practical summary. Project-specific terms are confirmed in the quote, agreement, or support plan.
Payments are tied to approved scope, quoted work, deposits, milestones, recurring support, or final delivery terms.
Work is delivered according to the agreed scope. Extra pages, features, integrations, or structural changes may require review.
Client-provided text, images, product data, legal details, and credentials can affect progress and accuracy.
Timelines depend on content readiness, feedback speed, payment, third-party access, and complexity.
Included revisions depend on the agreed package or scope. Major changes after approval may count as modifications.
Approvals should be clear and written. Approved stages may become the baseline for later work.
Content, access, payment, third-party, or feedback delays can extend timelines or pause work.
Read moreRefunds are handled based on work completed, time invested, resources committed, and agreement terms.
Client credentials, business information, project notes, and sensitive data are handled with care.
Approved custom work is generally transferred after final payment, while third-party tools follow their own licenses.
Post-launch support, maintenance, updates, fixes, and ongoing care depend on the selected support route.
Hosting, domains, plugins, APIs, payment gateways, and platforms may have independent rules, fees, or limitations.
IQX does not support unlawful, deceptive, abusive, or harmful use of websites, digital assets, or technical access.
Project communication should stay organized, respectful, and decision-focused so feedback can be applied correctly.
SEO and marketing work can improve structure and visibility, but rankings, leads, revenue, or platform results cannot be guaranteed.
The general policy pages explain standard working principles. A signed agreement, approved quote, written scope, or package-specific terms may define the exact rules for a specific project.
If any policy affects your decision, ask before payment or approval. IQX can clarify the relevant part of the process before the work begins.
These pages explain standard working principles. The exact terms for a specific project may be defined by the quote, agreement, package, written scope, or support plan.
Yes. Extra pages, features, content work, integrations, structural changes, or major post-approval revisions can affect price and timeline.
No. IQX can improve structure, content clarity, technical setup, and search readiness, but search rankings, traffic, leads, or sales cannot be guaranteed.
Approved custom work is generally handed over after final payment. Third-party tools, themes, plugins, platforms, domains, and licenses remain subject to their own terms.
Ask IQX about payment, scope, revisions, support, delays, or ownership before the project begins.